© 2024 the serenity community, LLC. - All Rights Reserved
THE
SERENITY COMMUNITY
SERENITY COMMUNITY
AFFORDABLE ASSISTED LIVING
Last Update: 6/14/2023
Scope of the Privacy Policy
This policy covers the following website underneath our umbrella (the “Website”). This Website may be used by us to manage our information, manage our employee access to our online information, and/or to capture inquiries.
We believe you should always know what data we collect from you and how we use it, and that you should have meaningful control over both. We want to empower you to make the best decisions about the information that you share with us. That’s the purpose of this Privacy Policy. You should read this policy in full, but here are several key things we hope you take away from it:
This policy applies to information we collect from or about you through our Website and in email between you and a Website. Additionally, we may retain records of our communications through other media (such as phone and mail) based on questions or inquiries you provide.
We require certain information to provide our services to you. When you choose to share the information below with us, we collect and use this information to operate our Website and to perform and provide you the services and information you requested.
Guest Searching to Basic Request and Account Information: You don’t have to create an account to use our Website features. If you choose to receive our newsletters, create an account on our Website, participate in sweepstakes/give-aways, or engage in other Website activities, you must provide us with some personal data so we can enroll you in those services or set up your account. Each contact form or, interest form identifies the required personal data fields to be completed prior to submitting it to us. Additional fields may be shown but are not required to complete your submission.
When you register for a newsletter, enter a sweepstakes, or set up an account, we may ask for your email address and/or your first name and last name.
Public Information – Customer Reviews or Comments: Our Website does not include the ability for visitors to provide reviews or comment.
Social Media Accounts: You may choose to follow us via provided links to Facebook, Twitter, Snapchat, Pinterest, or Instagram. We will have visibility into the connection information you share via these social media platforms. According to your privacy settings on those platforms, these social or sign-in connections with our Website may automatically provide us with access to certain personal data they have stored about you (such as content you have viewed or enjoyed, information about the advertisements you have been shown or clicked on, etc.).
Payment Information: We do not process or collect payments on our Website.
Other Data You May Share with Our Company: In addition to your interaction with our Website, you may share information about yourself and your interests through:
How You Control Information You Provide to Us:
As noted above, you control how and what you share with our Website. Below are actions you can take:
We receive certain information when you use our services or other Website or mobile applications that include our content, and from third parties including advertisers. We use such data, described in detail below, to operate our Location Information: We require information about current location, which we get from signals such as your IP address or device settings, to determine content and services available to you through our Website. We use an outside vendor company to resolve your IP address during a browsing session to a location. We do not retain your IP address as part of your activity or account.
Links: In order to operate our Website, we keep track of how you interact with links across our services. If you click on an external link or ad on our Website, that advertiser or website operator might figure out that you came from our site, along with other information associated with the ad you clicked, such as characteristics of the audience it was intended to reach. They may also collect other personal data from you, such as cookie identifiers or your IP address.
Additionally, our Website may contain links to other website not affiliated with our company, including web sites of third-party vendors, and service providers. We are not responsible for their privacy practices or the content of their website. By including links to other website or services, we neither endorse such website nor guarantee that the information they contain is accurate. We encourage you to be aware when you leave our site and to read the privacy policies of every linked website as the privacy policies of each may differ from ours. This Privacy Policy applies solely to us and our Website.
Cookies, Web Beacons, and Similar Technology: We use cookies which recognize your computer or mobile device and IP address , web beacons and similar technologies to collect additional website usage data, store and read data files on your computer, and to operate our Website. This is typically done to maintain your preferences or to improve speed and performance by storing certain files locally. However, these technologies can also store a unique identifier for your computer, which can be used to track behavior. When your browser or device allows it, we use both session cookies and persistent cookies to better understand how you interact with our Website, to monitor aggregate usage patterns, and to personalize and otherwise operate our services such as by providing account security and personalizing the content we show you including ads. We do not support the Do Not Track browser option.
To Opt●Out of Cookies. You have the ability to adjust your browser settings to manage how we or other website track your browsing activity. More information can be found at StaySafeOnline.org. Additionally, you can manage the advertising presented to you while browsing any website through the Ad Choices at the bottom of each page in our Website.
Cookies are not required for many parts of our Website, such as searching. Although most web browsers automatically accept cookies, many browsers’ settings can be set to decline cookies or alert you when a website is attempting to place a cookie on your computer. However, some of our services may not function properly if you disable cookies.
Cookie Settings
Log Data: We receive information when you view content on or otherwise interact with our Website, which we refer to as “Log Data,” even if you have not created an account. For example, when you visit our Website or interact with our email or contact forms, we may receive information about you. This Log Data includes information about your computer and internet connection, as well as details of your visit to our Website. Specifically, this includes traffic data, logs, and other communication data and the resources that you accessed and used – some data may only be used during your active session (and then forgotten) while other data may persist such as your preferences or remembering you when you return. We may also collect IP address, browser type, operating system, the referring web page, pages visited, location (based on IP address), device information (including device and application IDs), search terms, and cookie information.
We use Log Data to operate our services and ensure their secure, reliable, and robust performance. For example, we use Log Data to protect the security of accounts and to determine what content is popular on our Website. We also use this data to improve the content we show you, including ads. We use the information you provide to us and data we receive, including Log Data and data from third parties, to make inferences like what topics you may be interested in, which helps us better design our services for you and personalize the content we show you, including ads.
Other Third Parties and Affiliates: We may receive information about you from third parties who are not our advertisers or ad vendors, such as vendors and service providers who help us evaluate the safety and quality of content on our Website or our corporate affiliates.
Personalizing Across Your Devices: When you log into our Website on a browser or via our mobile application on a device, we will associate that browser or device with your account for purposes such as authentication, security, and personalization. We may also associate the activity you did on one and share it with the other. We do this to operate and personalize our Website and make them more relevant to you.
You play a large part in what personal data we share and with whom we share it. However, in limited circumstances we may also disclose your personal data for additional purposes. We make such disclosures either (a) at your direction or with your consent, (b) subject to your right to opt-out, (c) as necessary to operate our services, or (d) as required by law.
Sharing You Control: Subject to your settings, we provide certain third parties with personal data to help us offer or operate our services. For example, we share with advertisers the identifiers of devices that saw their ads, to enable them to measure the effectiveness of our advertising business. You can control whether we share your personal data in this way by using the “Share your data with business partners” settings. Note that this setting does not control sharing described elsewhere in our Privacy Policy, such as when we share data with our service providers. The information we share with these partners does not include your name, email address, phone number, or any account information.
Service Providers: We engage service providers to perform functions and provide services to us in the United States. For example, we use third-party services such as Google Analytics to help operate our Website, such as hosting our content and to help us understand the use of our Website. We may share your personal data with such service providers subject to obligations consistent with this Privacy Policy and any other appropriate confidentiality and security measures. We also share data with service providers only on the condition that the third parties use your private personal data only on our behalf and pursuant to our instructions. Third parties are prohibited from further sharing or selling any of the personal data we provide to them.
Law, Harm and the Public Interest: Notwithstanding anything to the contrary in this Privacy Policy or controls we may otherwise offer to you, we may preserve, use, or disclose your personal data if we believe that it is reasonably necessary to:
However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that we may have to a third party’s, including a government’s, request to disclose your personal data.
Affiliates and Change of Ownership: In the event we are involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, your personal data may be sold or transferred as part of that transaction. This Privacy Policy will apply to your personal data as transferred to the new entity. We may also disclose personal data about you to our corporate affiliates in order to help operate our services and our affiliates’ services, including the delivery of ads.
Non-Personal Information: We collect, share and/or disclose non-personal data, such as anonymized or “de-identified” information and aggregated information about our customers and Website users such as the total number of times people engaged our Website this month, the states those visits came from, or information related to advertising clicks or other metrics. This information does not identify any individual, without exception. All such non-personally identifiable information collected by us through our Website, and all aggregated/compilations of non-personally identifiable information that we create, are our exclusive property. We may use any such non-personally identifiable or aggregated information for any purpose, including monitoring user traffic patterns, analyzing and quantifying user preferences, improving the design and content of our Website, and enabling us to personalize your user experience, and we may share it with customers, advertisers, service providers, and other third parties.
Business Providers Not Performing Functions on our Behalf: At times, we may provide products or services on our Website in cooperation with third parties (“Business Providers”). The products or services provided by Business Providers may be offered in connection with a product or service we offer on our Website or may be provided independently of products or services we offer on our Website. If you express interest in products or services offered by a Business Provider, we may share with the Business Provider personally identifiable information that you provide to us in connection with any such products or services. By expressing interest in any such product or service offered by any Business Provider, you expressly authorize us to provide your personally identifiable information to those Business Providers. Please be aware that the Business Providers with whom we share your personally identifiable information may retain or use your personally identifiable information whether or not you use their products or services, and the privacy and information sharing practices of such Business Providers may differ from those described in this Privacy Policy and are governed by the Business Provider’s privacy policy. It is your responsibility to read the Business Provider’s privacy policy and familiarize yourself with their information sharing practices. Additionally, we may share personally identifiable information with other third parties to whom you expressly ask us to send your information. If you prefer not to be contacted by any such Business Provider or other third party with whom we share your personally identifiable information, you may follow the “unsubscribe” instructions provided in any email you receive from any such Business Provider or third party or other method described in their privacy policy. You may opt out of our sharing your personally identifiable information with Business Providers by sending us an email with “OPT OUT” in the subject line.
Other Uses. We also use information collected about you, as well as non-personal data, to provide and improve our services and products, including to:
Storage of Information and Data. The Serenity Community, LLC. is located in the United States, and all information that we receive or collect is stored in the United States. This means your personal information may be subject to the laws of general application in the US.
Security of Information and Data. We employ technological and organizational measures to ensure that your personal data is protected against unauthorized or unlawful access, use or disclosure.
You control the personal data you share with us. You may use a contact form to receive additional information or be contacted by us regarding the vehicle or equipment you are looking for.
Accessing or Rectifying Your Personal Data: You can request access to your personal information with us in writing by contacting us at info@theserenitycommunity.com. We will respond within 30 days. We will provide you access to your personal information unless we are prohibited to do so, for example, if providing you access violates the privacy of another person. If we cannot give you access to your personal information, we will provide justification.
If you have submitted a contact or interest form, you can obtain a copy of what we received by filling out this Web Form directly. We may include, as part of your contact or interest form submission, other information that is inferred from your visit or passively obtained via third-parties about you and your activity.
Opt-Out and Unsubscribe: Except as provided under “Service Providers”, “Law, Harm and Public Interest”, and “Affiliates and Change of Ownership”, you may opt out of our sharing of your personally identifiable information with third parties (other than third parties performing functions on our behalf) by sending us an email with “OPT OUT” in the subject line. To unsubscribe from email communications from us, please send us an email with “UNSUBSCRIBE” in the subject line.
Portability: We can provide you a means to request a download of the information you have shared through our Website for you to transfer it as you choose by following the steps here.
Additional Information or Assistance: Thoughts or questions about this Privacy Policy? Please let us know by emailing us at info@theserenitycommunity.com or writing to us at the appropriate address below.
If you live in the United States, Canada, and Mexico, the data privacy officer responsible for your personal data can be contacted at:
info@theserenitycommunity.com
If you live outside the United States, Canada, and Mexico, please refer to the Residents of the European Union section below.
Our Website assume all users expressing interest in our services are of majority age, can sign a contract, have a payment form issued in their name, and have a valid driver’s license. Our Website is not directed to children, and you may not use or access our Website if you are under the age of 18. You must also be old enough to consent to the processing of your personal data in your country or state of residence.
Residents of the State of CaliforniaIf you are a resident of the State of California, you may have additional privacy rights under the California Consumer Privacy Act. Learn more about these privacy rights by visiting our Privacy Notice for California Residents.
Residents of the European UnionCurrently the Website are not open for use by residents of the European Union and we block IP addresses that trace back to locations within the European Union or European Economic Area. If you are a resident of the EU and have accessed our Website from inside the United States, you may search our Website or create an account (tied to a non-European Union identity). However, your further use of our Website may be denied or blocked if you provide personal information that identifies you as a resident of the European Union.
We may revise this Privacy Policy from time to time. If we make a change to this policy that is significant, we will notify you via an email to the email address associated with your account.
© 2024 the serenity community, LLC. - All Rights Reserved